User Policy

Our commitment to privacy, security, and ethical use of our services

Policy Overview

At Makylegacy, we are committed to protecting your privacy and ensuring the security of your data. This User Policy outlines how we collect, use, and safeguard your information when you use our services. By accessing or using our services, you agree to the terms outlined in this policy.

Last updated: October 2023

Key Policy Areas

Data Collection

We collect information you provide directly to us, including personal details, project requirements, and communication records. We also collect certain technical data when you use our platforms.

Data Protection

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. This includes encryption, secure servers, and regular security audits.

Data Usage

We use your information to provide and improve our services, communicate with you about projects, and fulfill our contractual obligations. We do not sell your personal data to third parties.

Confidentiality

We maintain strict confidentiality regarding your projects, business information, and intellectual property. Our team members sign confidentiality agreements to protect your sensitive information.

Additional Policy Information

Legal Compliance

We comply with applicable laws and regulations regarding data protection, including GDPR for European clients. We may disclose information when required by law or to protect our rights.

Third-Party Services

Our services may include links to third-party websites or services not operated by us. We are not responsible for the privacy practices of these third parties and encourage you to review their policies.

Communication Preferences

You can manage your communication preferences with us at any time. We provide options to opt out of marketing communications while still receiving essential project-related information.

Policy Updates

We may update this policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or direct communication.

Full Policy Details

1. Information We Collect

We collect information you provide directly to us when you register for an account, request a quote, or communicate with us. This may include your name, email address, phone number, company information, and project requirements. We also automatically collect certain information when you use our services, including IP address, browser type, operating system, and usage data.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services; process transactions; communicate with you about projects, services, and promotions; monitor and analyze usage patterns; and protect against fraudulent or unauthorized activity. We may also use your information to personalize your experience and develop new features.

3. Information Sharing

We do not sell your personal information to third parties. We may share your information with service providers who perform services on our behalf, such as hosting, data analysis, and customer service. We may also share information when required by law, to protect our rights, or with your consent.

4. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to access, correct, or delete your personal information. You can also object to processing, request restriction of processing, or request data portability in certain circumstances. To exercise these rights, please contact us at privacy@makylegacy.com.

6. Children's Privacy

Our services are not directed to individuals under 16 years of age, and we do not knowingly collect personal information from children. If we learn we have collected personal information from a child, we will take steps to delete that information.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected.

8. Contact Us

If you have any questions or concerns about this User Policy or our data practices, please contact us at privacy@makylegacy.com or +256 708 826558.

Have questions about our policies?

Our team is ready to address any concerns regarding our user policies and data protection practices.